Privacy Policy

Privacy Policy – ShapeHaven

At ShapeHaven, your privacy is very important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information when you use our site:

  • Personal Information: Name, email address, billing/shipping address, phone number, payment details.

  • Non-Personal Information: Browser type, device type, IP address, and website usage data.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your order, shipping, or returns.

  • Improve our website and customer service.

  • Send promotional offers or newsletters (only if you’ve opted in).

3. Sharing of Information

  • We do not sell or rent your personal data.

  • We may share your information only with trusted service providers (e.g., payment processors, couriers) strictly for order fulfillment.

  • We may disclose information if required by law or to protect our rights.

4. Security of Your Data

  • We use secure payment gateways and encryption technology to protect your personal and financial information.

  • While we take all reasonable precautions, no online system is 100% secure.

5. Cookies

Our website uses cookies to improve user experience, track site performance, and personalize content. You can disable cookies in your browser settings, but some site features may not function properly.

6. Your Rights

You have the right to:

  • Access, update, or request deletion of your personal information.

  • Opt-out of marketing emails at any time by clicking “unsubscribe.”

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:
📧 contact@shapehaven.co.za